Complaining About a Restaurant Bill Backfires Against Attorney [e130]

December 15, 2014

The guys start the week by detailing the story of a Harvard professor who fought with a restaurant over a $4 discrepancy in his bill. They then answer, “At what point can I make my employees clock out but take care of non work activities at the office?”

Full Podcast Transcript

NASIR: Welcome to the our podcast where we cover business in the news and answer some of your business legal questions that you, the listener, can send in to ask@legallysoundbusiness.com.
Welcome. My name is Nasir Pasha.

MATT: And I’m Matt Staub.

NASIR: I don’t know why I’m very excited about this episode, mainly because we get to make fun of another attorney. I think that’s what it is.

MATT: Yeah, you do enjoy that so I could see why you’re excited for this and I think this has actually gained some… people have heard about this – I don’t know – in the past week. Maybe by the time this episode comes out, more people would have heard of it and there’s more of a resolution to it.

NASIR: Yeah.

MATT: So, there’s this professor at Harvard Business School who went to this Chinese restaurant and ordered roughly $53.00 worth of food. I think there was an exact number – $53.35 of food.

NASIR: Yeah, in case you were wondering, he ordered shredded chicken with spicy garlic sauce, sautéed prawns with roasted chili and peanut, stir-fried chicken with spicy – what is that? Capsicum? I don’t know what that is.

MATT: I don’t know.

NASIR: Braised fish fillets, Napa cabbage with roasted chili, and that’s it. Sounds like he has good taste.

MATT: It’s a lot of things, too. So, hopefully, he had more than one person with him. Or just more than just him.
So, he gets – like I said, – $53.35. He gets home, notices he got overcharged by $1.00 on every single item.

NASIR: Wow.

MATT: And we’ll have to link, there’s an email thread that goes back and forth between the two of them which we won’t go in full detail but it’s a pretty good read but…

NASIR: If we can, hopefully, I will just put the image in. I don’t know if we have the rights to. We’ll see.

MATT: Well, it’s kind of long, too. So, we’ll see.
But the business writes back, as it should. You know, they’re apologizing, saying… Basically, you get to the point they said he didn’t really overcharge them. The menu items on the website were off by a dollar. They had since updated it. But, despite that, he would give them the $4.00 refund for the four items because it was overcharged by a dollar on each thing. This wasn’t good enough for this Ben Edelman.

NASIR: Hold on. Technically, the restaurant didn’t offer the $4.00 refund right away. The restaurant’s first response was, “I apologize about the confusing—“ Confusion, I think that’s what he meant to say. “Our website prices has been out of date for quite some times. I will make sure to update it. If you would like, I can email you an updated menu.” Sent from an iPhone. So, he obviously didn’t put much thought into this. And then, after this guy, Harvard professor Ben Edelman, he responded with his response, then they offered a refund.

MATT: Yeah, I guess. I’m skipping over pieces because there’s a lot of stuff back and forth.

NASIR: It is, like, ten emails, for sure.

MATT: It’s an important point, though. But then, he gets into this whole legal argument and how, under Massachusetts law, you can’t advertise one price and charge something, and I think that’s where the restaurant owner says, you know, “We technically didn’t overcharge you. The items were just listed wrong. We’ll still give you the refund anyways.” And he said, you know, “According to the law in Massachusetts, you actually have to give me three times what the difference was. So, instead of $4.00, I need $12.00,” and it just goes back and forth. He, at one point, tells him he reported them to the authorities. “I’ve already referred this matter to applicable authorities in order to attempt to compel your restaurant to identify the consumers affected,” blah blah blah. Kind of the tone of the emails he sent, it’s very serious. Looks like something an attorney would write back and forth to people over some sort of serious matter. The only problem is this is about a $4.00 overcharge. It just seems a little bit ridiculous.
If this was me and I found out it was $4.00 difference, I probably wouldn’t even do anything. I mean, I might say something – I don’t know. I probably wouldn’t, though. I would probably just brush it off and figure that, at some point down the road, I’ll get undercharged $4.00 somewhere and it all evens out. That’s kind of my philosophy on this. But he goes back and forth with this restaurant owner and, like I said, we’ll have to link this because it gets pretty ridiculous – some of the things that this guy says.

NASIR: Yeah, and they start focusing on the website and then – I’m about to go on a rant here; I guess I might as well start somehow, somewhere. Okay. So, first of all, it’s very clear – without a doubt – that any attorney that’s reading this exchange of emails that this guy is not practicing, I mean, in the sense that he’s saying stuff that doesn’t make any sense. You know, as an attorney, as a practitioner, you always have to be looking at end result and objective here. This guy obviously doesn’t seem to have an objective besides getting his $12.00 and making a fuss out of things. But let’s put that aside for a moment, too.
You know, as an attorney, I’m sure you kind of have this kind of same thoughts. When you’re out in the world and you come across things and any time where you’re not treated the way that you’re supposed to be treated whether it’s through customer service or whatever, you do have a legal hat on – you know, you put it on, you’re thinking, like, “They’re breaking the law here. This is unjust,” or whatever, “What am I going to do about it?” But the difference between us and this guy is that we don’t take it to the Nth degree.
Another thing is that this attorney is unfortunately classic of what is at risk to businesses throughout the United States – that this attorney is obviously the stereotypical ridiculous lawyer-type that you would see on TV – like “Better Call Saul,” you know – but the problem is that this is actually very common and even for the silliest minor thing, this is going to happen.
Now, the question is, how did this business owner respond? That’s why I wanted to clarify that his first response was not, like, “Okay, let me give you the $4.00 back,” which that’s what it should have been. But, instead, he kind of said, “Okay, let me give you the updated prices,” and then that’s when it kind of escalated.” And then, even down the line, when he asked for $12.00 – $3.00, sorry – I will honor the website price and honor you the $3.00 and then he comes back and he’s like, “No, I don’t want that, but it’ll be four, twelve,” and back and forth. It’s like, “Just give him the money and this would have been done.”

MATT: Yeah, at first, the restaurant didn’t offer a refund and, you know, that’s kind of a common thing if you work at a business – especially a restaurant – that the view is the customer is always right. So, in this instance, I’m just thinking what I would have done. If someone would have wrote this to me, I would have refunded him the $4.00, and even if he came back and said, “Oh, actually, I need triple,” I probably would have said yeah. The $12.00, I mean, it’s not going to make or break me, especially the amount of time that’s spent. The guy was complaining spending way more time than the restaurant because I think a lot of the restaurant responses are pretty short and possibly even sent from their phone. So, you know, they’re not spending a ton of time, but it’s still time and it’s still you can make that $8.00 difference up pretty easily but the guy who was complaining can make that $4.00 difference up. I’m still definitely siding with the restaurant in this situation, but…

NASIR: Oh, yeah, for sure.

MATT: It’s kind of ridiculous and you make a good point, too. It’s very difficult, as an attorney, to not think from a legal perspective in anything that happens, but I would never say these things in person or even put these things in writing. It’s just so over the top.

NASIR: It kind of reminds me of, you know how when you’re a business selling stuff online and, if you sell something that’s not tracked and the customer says they never received it, right? What do you do? Because, on one hand, the customer could be lying to you; but, on the other hand, you still have a business to run and, even if the customer is doing that, you kind of just need to give them a refund or ship them another product that is tracked because the worst case scenario is that they start blabbing their mouth on the internet just like this guy and it kind of puts your business in a false light.
Now, then again, I don’t think the business is losing out on this. I mean, I think every business owner can sympathize with somebody that hasn’t updated their website in a few years with their prices. But that’s one reason not to put prices on the internet, but different issue.

MATT: For a restaurant, you kind of have to.

NASIR: Yeah, you have to put your menu up, but then you have to update it, right?

MATT: Well, you don’t go to Yelp but when I go to Yelp and I see…

NASIR: Nobody goes to Yelp anymore. It’s done.

MATT: It’s done. It doesn’t exist anymore. Well, if this guy uses Yelp, then it probably will be over because they’ll probably just stop dealing with him. He actually did the same thing to another or similar thing that I stumbled across in 2010.

NASIR: Are you serious?

MATT: Yeah, about a company that wouldn’t honor his Groupons that he had.

NASIR: Oh, gosh.

MATT: So, it was another exchange back and forth. He just handles it and, I mean, this is something that all of us have dealt with at one point or another.

NASIR: But it’s how you handle it, right? Businesses – whether intentionally or unintentionally – make these mistakes all the time. You know, whether something breaks, you need to return it and you go through these customer service and so forth. As lawyers, we have the advantage of using the law and understanding the law to our advantage to be able to get what we deserve. But then, taking it to the Nth degree and making a spectacle about it and getting on your moral high horse as if you’re fighting the fight so to speak, I just think it’s too much, right?

MATT: Yeah, it definitely is, and this other that happened a few years ago is probably worse – from both sides.

NASIR: What is it?

MATT: He handles it worse and the restaurant handles it pretty poorly as well.

NASIR: What happened?

MATT: Well, I didn’t read the whole thing but basically there is a couple of Groupons that he tried to use and the restaurant’s saying it’s not valid for their prefixed menu – you know what I’m talking about?

NASIR: I have no idea.

MATT: Just, like, a set menu – like a special sort of thing. You’ll see it a lot for, like, a Valentine’s Day prefix. Yeah. So, he was trying to use it for that, the restaurant wasn’t allowing it, he’s reporting them. They basically say, “Good luck!” and “Get out of here.”

NASIR: By the way, those laws, that Massachusetts law about trouble damages or triple damages for basically charging something else other than what’s marketed or advertised is pretty much in every state that I know of and I think there’s also some federal laws that may apply as well. So, I mean, what sucks about it is that, on one hand, he’s probably right from the legal perspective, but more the reason why the restaurant should just pay him the $12.00 or should have just paid him the $4.00 right away. In fact, that’s what I would do; I would just pay him the $4.00 and then, if he wants to pursue the rest, then he can go ahead and do so.

MATT: The smart move would just be to say, “Hey, we’ll give you store credit or give you a free thing,” and then he’s coming back because he’s going to spend way more than the $4.00 or the $12.00 so then you’re actually making more money off of it.

NASIR: In fact, that’s a general rule. If you complain at all, usually, restaurants especially will give you something for free. You don’t really need to escalate more than that.

MATT: I haven’t paid for a meal at a restaurant in years. I can always find problems.
He did issue an apology on his website which is a couple of sentences, the last one being, “I reached out to Ron,” – Ron? Ran? – “I reached out to Ran and will apologize to him personally as well.” So, I guess he reached out to him but also will apologize to him. I don’t know what that means, but…

NASIR: It sounds like he either may have lawyered up or maybe got a marketing company on his side on how to deal with this.

MATT: So ridiculous but, yeah, I don’t know.

NASIR: But, frankly, this is why I hate attorneys. They’re just horrible, horrible people.
[MUSIC]

MATT: We’ve spent enough time on him so let’s just move on to the question of the day.

NASIR: Okay, question of the day.

MATT: “At what point can I make my employees clock out but take care of non-work activities at the office?”

NASIR: What kind of non-work activities are going on at the office, I wonder.

MATT: Non-work activities.

NASIR: Breaks and lunch, I guess?

MATT: Yeah, I’m looking at it from the perspective of someone who’s clocking out for the day and then they still have to take care of other things before they can leave. We talked about this a long time ago – well, I don’t know how long ago – a time ago about the Amazon case which actually just got decided in the Supreme Court. Actually, was that…?

NASIR: Yeah, it was Amazon.

MATT: How they were making their employees clock out at the end and then go through a rigorous security, like, up to thirty minutes at times, right?

NASIR: Yeah.

MATT: Because they don’t want people stealing things.

NASIR: And we talked about it – and this was, I think, when we talked about it – it was right after the ninth Supreme Court decision and it was appealed from there, and I think the ninth circuit said that the employees needed to be paid, especially if, you know, twenty, thirty minutes. Was it twenty, thirty minutes total?

MATT: Yeah, I can’t remember exactly, but it was still a significant amount of time. The Supreme Court – and, at the time, we actually thought that it wasn’t fair. Well, I don’t want to speak for you, but I thought it wasn’t fair to the workers who had to stay there an extra thirty minutes.

NASIR: Well, I think we both predicted that the courts would find that the employees, we applied the standard that employees were under the control of the employer at the time and it was for the benefit of the employer and, therefore, the employee should be paid for that. Of course, that’s the conservative opinion but – uh oh – we ended up being wrong – well, at least according to the Supreme Court.

MATT: The Supreme Court held that the time spent for screening was not compensatable times. Applying the precedent, the court notes that the compensatable period during the work day stops once the last activity that is integral and indispensable to the job’s principle activity is performed. So, in this case, the principle activity for which the employees were employed was retrieving and packaging goods in the warehouse. So, once that was over, that’s where the cutoff was and anything after that, which would be the screening, was not integral and indispensable to their primary activity performed, if people can follow that.

NASIR: I saw that part and I wish I’d read the entire holding because this was a unanimous finding, by the way, by all the justices. So, there is no ambiguity as to what the law is in this regard and this is a big win for Amazon, I would say. But – I don’t know – there seems to be something off about that, right? Perhaps, if the lines at the security were a little bit more efficient then it would sense. But I think what made it more of an issue is that it would take a while to get out. Without that, then maybe this wouldn’t even be a topic.

MATT: I mean, all you have to do is kind of just stagger – even a couple of minutes – just stagger the way people clock in, clock out. You know, you start at 7:00 and 7:05, 7:10, and then at least that way, because how I’m imagining it is, you know, it’s 5:00 or whatever time they leave and everyone just rushes to the exit to get their screening and leave. So, if people that get there last are stuck in line.

NASIR: Exactly. Going back to the question, “At what point can I make employees clock out but take care of non-work activities at the office?” it seems like non-work activities – whatever that means – that definition has been expanded a little bit by narrowing it to being “integral and indispensable to the job’s principle activity.”

MATT: I would think, if they clocked out and then they have to copy some things, that’s still going to be part of their principle activity. But, an example I just thought of, “What if they clock out and then have to wash the coffee mug that’s there or something?” it’s not integral to their principle activity, but maybe it’s something they have to do. I don’t know.

NASIR: And it’s part of their job requirement.

MATT: It’s just a policy in the kitchen that says you have to wash your stuff after you use it.

NASIR: And the problem is that that question will never be answered because it’s so insignificant how much time it takes to clean a mug and anything that is significant – like, if they had to do all the dishes – then it seems like, okay, that should be obviously included because it’s obviously important for the employer for that to occur and it seems like that’s part of your job description and principle activity to clean dishes, right?

MATT: Yeah.

NASIR: So, I don’t know.

MATT: Unless you work at a restaurant.

NASIR: Yeah, that changes things. Well, that’s the Supreme Court decision so you have to follow it, Amazon employees.

MATT: You don’t have to. People break the law all the time.

NASIR: No, no, you have to.

MATT: I would just advise these employees just to steal things then if they’re not getting compensated. Steal thirty minutes’ worth of stuff.

NASIR: Exactly. Or, instead of doing thirty minutes’ worth of stuff, you can just save your time and after, like, six months, you can steal something big twice a year.

MATT: Let your time accrue and then you can just take something like a drone that they have.

NASIR: Keep good records of that, though.
Okay. Well, thanks for joining us on this long Monday episode where we get to make fun of attorneys and also be wrong once in a while with our prediction with the Supreme Court. They’re wacky over there.

MATT: Yeah, it happens.

NASIR: Keep it sound and keep it…

MATT: Don’t take my line. Keep it sound. Keep it smart.

Legally Sound | Smart Business

By

The Podcast Where Nasir Pasha and Matt Staub cover business in the news with their legal twist and answer business legal questions that you the listener can send it to info@legallysoundsmartbusiness.com.

Get Business Legal Updates

Please provide your full name.
Please provide a valid email address.
We respect your privacy, and we will never share your information. Unsubscribe at any time.
Legally Sound Smart Business cover art

Legally Sound Smart Business

A business podcast with a legal twist

Legally Sound Smart Business is a podcast by Pasha Law PC covering different topics in business advice and news with a legal twist with attorneys Nasir Pasha and Matt Staub.
Apple Podcast badge
Google Podcast badge
Spotify Podcast badge

Latest Episodes

October 12, 2021

In our latest episode, Nasir and Matt are covering the legal issues on Social Media. The average person spends most of their day on social media, whether they are scrolling for hours or publishing their own content. However, just because you publish your own content on Instagram does not equate to you owning that image….

September 28, 2021

What is a Non-Disclosure Agreement, and when do I need one? In this episode, Nasir and Matt shares why you need to use Non-Disclosure Agreements, basic facts about NDA’s, and discuss about the infamous Jenner-Woods story. Having the right Non-Disclosure Agreement in place not only protects you and your business, but it also makes the…

July 14, 2021

Through a five-round championship bout, Matt travels to Texas from California to determine which state is better for business. Will it be a knockout with a clear winner or will it go to the scorecards?

June 16, 2021

Covered in this episode of Legally Sound Smart Business are some typical business mistakes blunders small businesses often make and how to avoid them. Blunder #1: Copying and pasting agreements It may sound like a good idea at the time, but this blunder comes with hidden pitfalls. Having an attorney draft terms that are specific…

February 4, 2021

How you terminate an employee can make the difference between a graceful transition to avoidable negative outcomes like a dramatic exit or even a lawsuit. We gathered a panel of experts and asked them – is there a “right way” to fire an employee? We would like to thank our guests for this episode: Amr…

December 2, 2020

The COVID-19 pandemic has turned nearly every aspect of life on its head, and that certainly holds true for the business world. In this episode, Matt and Nasir explain how the early days of the pandemic felt like the Wild West and how the shifting legal playing field left a lot open to interpretation and…

November 16, 2020

After plenty of ups and downs, our buyer has finally closed on the purchase of their business. While we’re marking this down in the ‘wins’ column, it never hurts to review the game tape. In this final episode, our hosts, Matt Staub and Nasir Pasha, return to the deal almost a year later to reflect…

September 15, 2020

The ink is drying on the signature line and things are looking great for our buyer. After so much hard work, the finish line is in sight and the cheering within ear shot.   Though the landlord is still serving friction, things seem safe to move forward and for now, our buyer will be keeping…

July 31, 2020

Though things are coming along well, the journey would not be interesting if it was purely smooth sailing. After our buyer opens escrow, they are forced to push the closing date back when suddenly a letter from an attorney was received claiming the business, we are buying has a trade mark on the name!  Now…

June 12, 2020

With frustration at an all-time high and professionalism at an all-time low, our friend the Buyer has “had it” with the Seller and quite frankly their lack of knowledge. At present our Buyer is rightfully concerned that the latest misstep from our loose-lipped Seller will threaten not only the entire operation of the businesses but…

May 11, 2020

As we go deeper into the buying process, we start to uncover more challenges from our seller and encounter some of the wrenches they are tossing our way. When we last left off in episode three our team was knee deep in due diligence for our buyer, had already penned and signed the Letter of…

April 4, 2020

One word–interloper! When a new mysterious broker enters the transaction and starts to kick up dust, Nasir and Matt take the reins. The seller signed off on the letter of intent (see episode 2), yet this “business broker” serves only friction and challenges by refusing to send financials, whilst demanding more of a firm commitment…

April 4, 2020

Just as most stories and deals start out, everyone is optimistic, idealistic and full of hope for clear skies. It’s a perfect outlook with a perfect setup for the ups and downs yet to come. Peek further behind the curtain and into the first steps of buying a business: the letter of intent. After the…

April 4, 2020

When a savvy buyer hears opportunity knocking to purchase a prime positioned business, she decides not to go it alone and taps in the professionals to help navigate what could potentially be a fruitful acquisition. “Behind the Buy” is a truly rare and exclusive peak into the actual process, dangers, pitfalls and achievements, that can…

August 7, 2019

GrubHub is subject to two “matters of controversy” that have likely become common knowledge to business owners: “fake” orders and unfriendly microsites.

May 28, 2019

In this podcast episode, Matt and Nasir breakdown the legal issues of the subscription industry’s business on the internet. Resources A good 50-state survey for data breach notifications as of July 2018. California Auto-Renewal Law (July 2018) Privacy Policies Law by State Why Users of Ashley Madison May Not Sue for Data Breach [e210] Ultimate…

March 12, 2019

In recording this episode’s topic on the business buying process, Matt’s metaphor, in comparing the process to getting married probably went too far, but they do resemble one another. Listen to the episode for legal advice on buying a business.

December 3, 2018

Nasir and Matt return to discuss the different options available to companies looking to raise funds through general solicitation and crowdfunding. They discuss the rules associated with the various offerings under SEC regulations and state laws, as well as more informal arrangements. The two also discuss the intriguing story about a couple who raised over…

July 24, 2018

Flight Sim Labs, a software add-on creator for flight simulators, stepped into a PR disaster and possibly some substantial legal issues when it allegedly included a Trojan horse of sorts as malware to combat pirating of its $100 Airbus A320 software. The hidden test.exe file triggered anti-virus software for good reason as it was actually…

April 17, 2018

Attorneys Matt Staub and Nasir Pasha examine Mark Zuckerberg’s congressional hearings about the state of Facebook. The two also discuss Cambridge Analytica and the series of events that led to the congressional hearings, the former and current versions of Facebook’s Terms of Service, and how businesses should be handling data privacy. Full Podcast Transcript NASIR:…

March 10, 2018

The Trump presidency has led to a major increase in ICE immigration enforcement. It’s critical for business owners to both comply with and know their rights when it comes to an ICE audit or raid. Nasir, Matt, and Pasha Law attorney Karen McConville discuss how businesses can prepare for potential ICE action and how to…

February 5, 2018

New years always bring new laws. Effective January 1, 2018, California has made general contractors jointly liable for the unpaid wages, fringe benefits, and other benefit payments of a subcontractor. Nasir and Matt discuss who the new law applies to and how this affects all tiers in the general contractor-subcontractor relationship. Click here to learn…

January 2, 2018

With a seemingly endless amount of new mattress options becoming available, it is unsurprising that the market has become increasingly aggressive. As companies invest in more innovative solutions to get in front of customers, review sites, blogs and YouTube videos have moved to the forefront of how customers are deciding on their mattresses and how…

December 7, 2017

In recent months explosive amounts of high profile allegations of sexual harassment, assault, and varying acts of inappropriate behavior have transcended every sector of our professional world. With a deluge from Hollywood and politics, and the private workforce, accusations have inundated our feeds and mass media. This harassment watershed has not only been felt within…

November 16, 2017

If you are not familiar with the EB-5 program started in 1990 to give green cards to certain qualified investors in the United States, then you may not have been alone a few years ago. Currently, the EB-5 program has since exploded since its inception and now hits its quotas consistently each year. The program…

October 10, 2017

Government requests come in multiple forms. They can come in as requests for client information or even in the form of investigating your company or your employees. Requests for Client Information General Rule to Follow Without understanding the nuances of criminal and constitutional law and having to cite Supreme Court cases, any government requests for…

August 24, 2017

Nasir and Matt suit up to talk about everything pertaining to employee dress codes. They discuss the Federal laws that govern many rules for employers, as well as state specific nuances in California and other states. The two also emphasize the difficulty in identifyingreligious expression in dress and appearance, how gender-related dress codes have evolved…

June 28, 2017

Nasir and Matt discuss the life cycle of a negative online review. They talk about how businesses should properly respond, how to determine if the review is defamatory, the options available to seek removal of the review, how to identify anonymous reviewers, whether businesses can require clients to agree not to write negative reviews, and…

June 7, 2017

On this episode of the Ultimate Legal Breakdown, Nasir and Mattbreak down social media marketing withguests Tyler Sickmeyer and Kyle Weberof Fidelitas Development. They first discuss contests and promotionsand talk about where social media promotions can go wrong,when businesses are actually running an illegal lottery, and the importance of a soundterms and conditions. Next, they…

April 3, 2017

On this episode of the Ultimate Legal Breakdown, Nasir and Matt go in depth with the subscription box business. They discuss where subscription box companies have gone wrong(4:30), the importance of a specifically tailored terms and conditions(6:30), how to structure return policies (11:45), product liability concerns (14:45),the offensive and defensive side of intellectual property (19:00),…

February 1, 2017

Nasir and Matt discuss the suit against Apple that resultedfrom a car crashed caused by the use of FaceTime while driving. They also discuss howforeseeable use of apps can increase liability for companies. Full Podcast Transcript NASIR: Hi and welcome to Legally Sound Smart Business! I’m Nasir Pasha. MATT: And I’m Matt Staub. Two attorneys…

January 5, 2017

The guys kick in the new year by first discussing Cinnabon’s portrayal of Carrie Fisher as Princess Leia soon after her death, as well as other gaffes involving Prince and David Bowie. They alsotalk about right of publicity claims companies could be held liable for based on using someone’s name or likeness for commercial gain.

December 22, 2016

Nasir and Matt discuss the recent incidentat a Victoria’s Secret store where the store manager kicked out all black women after one black woman was caught shoplifting. They then each present dueling steps businesses should take when employees are accused of harassment.

December 8, 2016

Nasir and Matt return to talk about the different types of clients that may have outstanding invoices and how businesses can convert unpaid bills to getting paid.

November 10, 2016

After a long break, Nasir and Matt are back to discuss a Milwaukee frozen custard stand that is now revising it’s English only policy for employees. The guys also discuss how similar policies could be grounds for discrimination and what employers can do to revise their policies.

October 6, 2016

The guys discuss the new California law that allows actors to request the removal of their date of birth and birthdays on their IMDB page and why they think the law won’t last. They also discuss how age discrimination claims arise for business owner.

September 29, 2016

Nasir and Matt discuss the racial discrimination claims surroundingAirbnb and how it’s handled the situation. They also discuss some practical tips for businesses experiencing similar issues.

September 8, 2016

Nasir and Matt discuss whyAmazon seller accounts are getting suspended and banned without notice and how business owners can rectify this situation through a Corrective Action Plan.

August 25, 2016

Nasir and Matt talk about the accusations surroundingfashion giant Zararipping off the designs of independent artists like Tuesday Bassen and howsmaller companies can battle the industry giants.

August 18, 2016

Nasir and Matt discuss Brave Software’s ad replacing technology that has caught the eye of almost every national newspaper and has a potential copyright infringement claim looming. They also welcome digital marketing expert Matt Michaelree to speak on the specifics of what Brave is attempting to do and whether it has the answers moving forward.

July 28, 2016

Nasir and Matt discuss the sexual harassment lawsuit filed by Gretchen Carlson against Fox CEO Roger Ailes. They also talk aboutthe importance of sexual harassment training and properly handling such allegations in the office.

July 15, 2016

Nasir and Matt talk about the changes at Starbucks that have led to many disgruntled employees and customers.

June 23, 2016

Nasir and Matt discuss the criminal charges facing FedExinvolving the alleged transportation of illegal drugs. They also talk about how business owners should address working with customers that may be breaking the law.

June 15, 2016

The guys return after a long break to discuss why Yahoo is auctioning off over 3,000 patents and how this decision will affect the longevity of the company.

May 25, 2016

Nasir and Matt discuss the increase in the salary thresholdfor exempt employees and how employerscan try to avoid paying overtime as a result.

May 18, 2016

Nasir and Matt discuss the Baltimore law that makes it very difficult to operate food trucks in the city. They also discuss all the legal restrictions tohaving a food truck.

May 11, 2016

Matt listens to Nasir recap the developing battle in his hometown of Vandalia, Ohio over whether a Dunkin Donuts can move into a location in close proximity to a local favorite donut shop. They then discusswhether the issue is more legal or personal.

May 9, 2016

The guys kick off the week by discussing a Nevada employee who is claiming she was fired for not supporting the Scientology beliefs of her employer.

April 27, 2016

The guys discuss the massive floods in Houston,how employers responded, and why one meteorologist became a local hero. They also discuss the steps businesses should take in preparing for storms outside the workplace.

April 20, 2016

The guys discuss the boycott of Amazon over the products of an unnamed presidential candidate. They also talkabout how a business should handle a boycott and whether it’s possible to exit one unscathed.

We represent businesses.
That’s all we do.

Oh, and we love it.

We love our work. We love reviewing that lease for your new location. We thrive on closing that acquisition that nearly fell through. We’re fulfilled when we structure a business to grow, raise capital, and be legally protected.

We focus on developing close relationships with our clients by being like business partners. A partner who provides essential, personalized, proactive legal support.

We do all of this without utilizing the traditional billable hour model. You pay for the value we bring, not the time spent on calls, emails, and meetings.

Our team is made up of attorneys and staff that share these values and we are retained by clients who want the same.

Pasha Law PC operates in the states of California, Illinois, New York, and Texas.

Meet Our Team

Fractional General Counsel Services

Pasha Law Select offers the expertise of a high-end general counsel legal team for every aspect of your business at a fixed monthly rate. Pasha Law Select is deliberately designed to allow our legal team to be proactive, to anticipate, and to be comprehensive in serving our clients. To be great lawyers, we need to know our clients. We can’t know our clients unless we represent a select number of clients in the long-term. This is Pasha Law Select.

Learn More